Virtual Assistant | E-commerce / Shopify Customer Support | Customer Service Repr

Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 6th, 2021

Profile Description

I’m a Virtual Assistant with 14+ years of professional experience, including 11 years in customer service, supporting businesses by providing excellent customer experiences and reliable administrative support. I help e-commerce stores and business owners manage customer inquiries, orders, and day-to-day operations so they can focus on growing their business.

Roles & Services:

Customer Service Representative (Phone, Email, Chat)
• Responding to customer inquiries and resolving issues
• Handling complaints and escalations
• Customer follow-ups and relationship management

E-commerce Support | Shopify Customer Support | Social Media Moderator
• Order Tracking & Shipping Updates
• Returns, Exchanges & Refund Processing
• Order Management & Modifications
• Product Recommendations & Customer Inquiries
• Customer Complaint Resolution
• Social Media Moderation

Virtual Assistant | Administrative Support | Scheduler | Appointment Setter
• Data Entry & Administrative Tasks
• Internet Research & Market Research
• CRM Management & Data Maintenance
• Email & Calendar Management
• Appointment Scheduling & Follow-ups

Tools:
• Google Workspace
• Microsoft Office Suite
• Slack
• Shopify
• Gorgias
• HubSpot
• GoHighLevel
• Sprout
• Meta Business Suite
• Canva
• ChatGPT
• Claude
• DeepL
• Zoom
• RingCentral
• Notion

I’m detail-oriented, organized, and committed to providing reliable support that helps businesses run smoothly. My goal is to ensure customers have a positive experience while helping business owners stay organized and efficient behind the scenes.

If you’re looking for a reliable Virtual Assistant for customer support, Shopify store support, or administrative tasks, I’d be happy to help. :)