Ericca

General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

College Undergraduate

Last Active

July 2nd, 2026 (8 days ago)

Member Since

February 6th, 2021

Profile Description

As a customer service and sales representative with 2 years of experience, I developed strong communication and interpersonal skills to effectively handle customer inquiries, complaints and resolve problems in a timely manner. Acquired a deep understanding of the company's products and services to provide accurate information and recommendations to customers.Built and maintained positive relationships with customers to increase customer satisfaction and loyalty. Used a customer-centric approach to understand customer needs and provide personalized solutions. Contributed to meeting or exceeding sales targets through effective sales techniques and upselling. Stayed up-to-date with industry trends and changes to ensure that customers receive the most accurate and current information. Utilized various tools and software such as CRM, call center systems, and databases to efficiently manage customer interactions and data.

Basic Information

Age
26
Gender
Female
Website
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Address
Lapu-Lapu City, Cebu
Tests Taken
IQ
Score:  122
DISC
Dominance: 40
Influence: 7
Steadiness: 33
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
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