Maria

Customer Service & Quality Specialist | AI-Savvy Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $7.44/hour ($720.00/month)

Bachelors degree

Last Active

July 21st, 2026 (3 days ago)

Member Since

February 5th, 2021

Profile Description

I'm a Customer Service and Quality Specialist with experience in a tech environment, where I hold support teams to a high bar and help improve the way service gets delivered. I combine solid VA and admin foundations with a genuine understanding of AI tools — which means I work faster, communicate more clearly, and bring more value than a typical hire.

Tools I work with: Zendesk · Jira · Canva · Langfuse · Claude · ChatGPT · Google Workspace

What I can do for you:
Manage customer support queues, email, and tickets end-to-endReview and improve service quality — spotting issues before they become problemsHandle admin, data entry, documentation, and reportingUse AI tools (Claude, ChatGPT) to draft, summarise, and speed up repetitive workMonitor AI-assisted workflows using Langfuse — yes, I know what that is

C2 English. Remote since 2020. I don't need hand-holding — just context and clear goals.Open to the right part-time opportunity. Let's talk.