E-Commerce Virtual Assistant - (Amazon and Walmart)

Overview

Looking for full-time work (8 hours/day)

at $3.57/hour ($690.91/month)

Bachelors degree

Last Active

July 17th, 2026 (5 days ago)

Member Since

February 5th, 2021

Profile Description

PROFESSIONAL PROFILE

I’m an experienced E-commerce Virtual Assistant specializing in Amazon and Walmart marketplace operations, with a strong focus on listing optimization, catalog accuracy, and seller support. I enjoy working in structured environments where attention to detail, problem-solving, and consistency directly impact business growth.

I have hands-on experience managing product listings from creation to optimization, conducting keyword research and competitor analysis, resolving catalog and compliance issues, and coordinating with platform support teams to ensure listings remain active, accurate, and compliant. I’m highly organized, process-driven, and comfortable handling multiple accounts while maintaining high-quality standards.

I’m always eager to learn new tools, improve workflows, and contribute to a team’s long-term success—especially in fast-paced e-commerce environments.

PROFESSIONAL EXPERIENCE

*Walmart Account Specialist*

- Managed 1P and 3P Walmart accounts, focusing on listing optimization and quality improvement
- Added new items and optimized existing listings to improve visibility and performance
- Updated categories, category paths, and product types for better searchability
- Resolved unpublished and error listings related to pricing rules, content, and compliance
- Implemented base attributes to improve product data accuracy
- Identified and submitted cases for hijacked listings to protect brand integrity
- Managed multiple accounts simultaneously with strong attention to detail

*Amazon Product Lister / Listing Optimization Associate*

- Conducted keyword research and competitor analysis using SEO best practices
- Created listings from scratch and optimized existing ASINs
- Managed backend fields, variations, and bulk updates via flat files
- Navigated Amazon Seller Central for catalog management and troubleshooting
- Submitted appeals and Plans of Action for compliance-related issues
- Communicated with Amazon Seller Support via email and phone
- Assisted with account health monitoring and listing maintenance
- Managed Amazon Posts to support visibility and engagement

*Amazon Email Seller Support Associate*
- Assisted sellers with account- and listing-related concerns
- Handled listing reinstatements, policy inquiries, and seller education
- Processed reimbursements for missing or misplaced inventory
- Checked inventory levels and tracked shipments to support order fulfillment
- Provided timely, accurate support to ensure a smooth seller experience

KEY STRENGTHS

- Amazon & Walmart Seller Central expertise
- Listing creation, optimization, and catalog troubleshooting
- Keyword research & SEO-focused content
- Flat file uploads and bulk updates
- Seller Support case management
- Strong organizational skills and attention to detail
- Comfortable working with Google Sheets and Excel