I've been working as a technical support representative for --
Routers
Internet service provider
Web portal/call handling for phone system
VoIP phones/applications for call centers
Ivr and such for years now
I have been working for International call centers for 9 years now. I've been handling US/UK/AU/EU customers for that whole span of my working career. I've been Answering calls,chats and emails.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.