I have been working in the customer service industry for more than 4 years. I have worked with clients such as Amazon under Teleperformance and Supportware. I have worked for Supportware as Marketplace Specialist and Amazon as seller support In this role, I was trained to handle FBM, FBA, and Catalog Issues. My task and responsibilities include:
- Inventory Management and Reconciliation- Help manage the day to day operations for our clients- Troubleshoot and resolve issues like listing suppression, updating listing, and many more.- Troubleshoot and resolve Catalog issues- Account health management- Create a new listing manually or through a flat file- Check and analyze reports- Create EBC/A+ Content- Merge and Unmerge listings
I will be a great asset to your team because I have great knowledge about Amazon seller processes. I can help to come up with marketing plans and strategies. I’m excited and looking forward to working with you soon. Please let me know If you have any questions.
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