Mary
Experienced Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.60/hour ($1,272.74/month)
Bachelors degree
Last Active
July 15th, 2026 (6 days ago)
Member Since
January 18th, 2021
Profile Description
Customer service and travel support professional with over 10 years of experience in BPO, hotel reservations, sales, technical support, and remote travel operations. Experienced in leading customer support teams, handling customer inquiries and complaints, managing travel bookings and itinerary changes, and providing administrative support. Strong communication, problem-solving, and customer service skills with a proven ability to deliver excellent support in fast-paced international environments.
Top Skills
Customer Support
Experience: 10+ years
Assist customer queries, answered complaints, resolve customer issues
Customer Support » Email Support
Experience: 2 - 5 years
Responsible for responding to customer inquiries, complaints, or requests via email. Providing accurate information, resolving issues efficiently, and maintaining a professional and helpful tone.
Office and Administration » Travel Management
Experience: 2 - 5 years
Arrange travel itinerary for clients. Answer queries and handled complaints.
Other Skills
Customer Support » Phone Support
Experience: Less than 6 months
Responsible for responding to customer inquiries, complaints, or requests via phone call.
Office and Administration » Travel Planning
Experience: 1 - 2 years
assist clients with their itinerary
Customer Support » Technical Support
Experience: Less than 6 months
providing step-by-step solutions, escalating complex issues when necessary, and ensuring users are satisfied with the support provided.
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac City, Tarlac
- Tests Taken
- IQ
- Score: 125
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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