I am an experienced healthcare administrator with over three years of progressive experience in telehealth operations, patient coordination, and team leadership. I started my career as a Medical Virtual Assistant, was promoted to Team Leader, and now serve as Office Manager in a busy telehealth clinic—showcasing my ability to grow, adapt, and deliver results.
What I can do for you:
1.Telehealth Operations & Patient Care – Scheduling, follow-ups, referrals, compliance tracking, and clinician support.
2. Billing & Administrative Support – Insurance and Medicare billing, claim submissions, appointment documentation, reporting, and workflow optimization.
3. Team & Client Support – Managing staff performance, onboarding clinicians, and maintaining strong client relationships.
Strengths & Skills:
? Quick learner, tech-savvy, and adaptable to new systems (Halaxy, Tacklit, HubSpot, EHRs, CRMs).
? Highly organized with excellent attention to detail and problem-solving skills.
? Strong communication skills for both patient-facing and professional interactions.
? Proactive and dependable—able to work independently while meeting deadlines.
I am passionate about supporting healthcare providers and clients by ensuring efficient operations, accurate billing, and smooth patient experiences. If you’re looking for someone who can combine administrative precision with compassionate service, I’d be happy to be part of your team.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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