Jenelyn

General Virtual Assistant and Lead Generation Specialists

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

January 14th, 2021

Profile Description

Hi, I’m Jen — a Virtual Assistant specializing in Customer Support, Shopify Order Management, and Lead Generation, with over five years of experience supporting businesses and building strong customer relationships.

I have experience handling customer inquiries, processing returns and refunds, updating order fulfillment and shipment tracking, and maintaining accurate order records using Shopify to deliver a smooth customer experience.

Alongside customer support, I’ve supported business growth through lead generation, outreach campaigns, LinkedIn engagement, and administrative operations across different industries.

I’m detail-oriented, proactive, and committed to helping businesses stay organized, improve customer satisfaction, and achieve sustainable growth.

Top Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

I have experience handling customer inquiries, processing returns and refunds, updating order fulfillment and shipment tracking, and maintaining accurate order records using Shopify to deliver a smooth customer experience.

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

I have extensive experience providing exceptional customer support, managing customer inquiries with professionalism and empathy, processing returns and refunds efficiently, and ensuring seamless order fulfillment from purchase to delivery. Proficient in Shopify, I accurately manage order records, monitor shipment tracking, and resolve customer concerns promptly to enhance customer satisfaction and build lasting trust. My attention to detail, problem-solving skills, and commitment to delivering a positive customer experience have consistently helped streamline operations and strengthen customer relationships.

Office and Administration » Email Management

Other Skills

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

Office and Administration » File Management

Experience: 5 - 10 years

Marketing » Digital Marketing

Experience: 6 months - 1 year

I used to find leads using Apollo, Lead Rocks, Zoominfo, and Sales Navigator tools. I created and run campaigns using the Instantly and Expandi Application.

Marketing » Marketing Automation » Active Campaign

Experience: 2 - 5 years

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: DISC
Dominance: 31%
Influence: 16%
Steadiness: 36%
Compliance: 18%