Hi! I am Mark John B. Sido, a devoted and dependable Customer Support Specialist with experience in both voice (inbound/outbound) and non-voice (chat/email) accounts in BPO and remote settings.
I've worked with companies like Peak Outsourcing, SPi Global, Wonders Corp, and QUALFON Philippines, handling a wide range of tasks, including:- Chat support for legal services and e-commerce- Inbound customer service and outbound follow-ups- Typing, task reviewing, and issue resolution- Product recommendations and order tracking.
I write at 60-70 WPM, converse clearly and effectively in English, and always strive to handle issues quickly while maintaining a calm and professional personality.
I'm fully equipped with:- Stable internet and backup data- Personal computer with headset- Quiet home workspace for voice calls
I’m looking for a long-term home-based job where I can deliver great service and grow with your company. Whether it's chat,
Let’s work together!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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