Customer Service Representative/ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

High school diploma

Last Active

June 27th, 2026 (yesterday)

Member Since

January 12th, 2021

Profile Description

I have over three years of experience working in online platforms, with a focus on engaging with diverse individuals through both cold and warm calls. In my previous role as an appointment setter, I consistently scheduled 5-6 medical health professionals per day for interviews, ensuring they were well-informed and prepared. My ability to communicate effectively and provide detailed information resulted in high attendance rates at meetings with our HR Manager, Brandon.
In addition to appointment setting, I have experience conducting opinion surveys across various U.S. states on specific topics, some of which involved extended calls lasting up to 30 minutes. This helped me develop strong rebuttal skills and the ability to emphasize the value of participants' input. My performance led me to take on additional responsibilities, such as overseeing a team and guiding them toward achieving our collective goals.
Furthermore, I have experience providing email support, ensuring clear and timely responses to customer inquiries. I can efficiently handle inbox management and maintain professional communication. While I’m not an expert in graphic design, I am comfortable creating simple designs and handling basic design tasks to support branding or marketing efforts.