* Able to use the computer extremely well.
* Have great communication skills: written and verbal communication.
* Able to handle a lot of data that is available, and all of this has to be done at good pace.
* Have a lot of patience when communicating with the customer
* Able to maintain composure even if the customer is being rude.
* Have good listening skills, since most of the time, communication with the customers is done over the phone.
* Attentive to detailing and hard working.
* Have the skill of versatility; they will have to adapt to many situations regarding the customer.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.