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Customer Service Representative

80 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $850 USD )
40 hrs/wk ( $4.91 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Customer Service Representative / Technical Support Representative
BASIC INFORMATION
Age:
29
Gender:
Male
Location:
Pasay, Metro Manila
Tests Taken:
None
Last Active:
2021-01-13
Member Since:
2021-01-12
SKILL SUMMARY

* Able to use the computer extremely well.
* Have great communication skills: written and verbal communication.
* Able to handle a lot of data that is available, and all of this has to be done at good pace.
* Have a lot of patience when communicating with the customer
* Able to maintain composure even if the customer is being rude.
* Have good listening skills, since most of the time, communication with the customers is done over the phone.
* Attentive to detailing and hard working.
* Have the skill of versatility; they will have to adapt to many situations regarding the customer.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Email Management
  • Event Planner
  • Personal Assistant
  • Project Coordinator
  • Recruitment Assistant
  • Speaking
  • Writing
  • Community Forum Moderation
  • Customer Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I don't have any experienced in virtual assistant post however, that's how I rate myself based on my skills and talent as a customer service representative.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

As a customer service representative, I've been dealing with American people over phone handling different types of concern that needs to be resolved in a timely manner.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I don't have experienced in writing professionally, however I was able to experienced it when I was in senior high and college where I competed inter-school and luckily I won.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

I have 6 years experienced in Customer Service Representative U.S based. I've been working with AT&T for 4years under billing department, and 1 year and 8 months with Microsoft as a Technical Support Representative.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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