I have a wealth of experience working as a Subject Matter Expert in Dental Insurance, where I excelled in ensuring that callers received detailed and accurate information about their benefits.ssisted callers with processing I effectively atheir claims, and when necessary, facilitated the escalation of claims to ensure timely resolution. Thanks to my expertise, I have been promoted to a similar role in a different company, where I confidently assist customers in processing returns and exchanges for medical supplies and devices, along with handling a range of administrative tasks.
Experience: 5 - 10 years
My experience for phone support is 6yrs. I have a total of 3yrs experience as SUBJECT MATTER EXPERT for combined dental claims/benefits/insurance and Returns and Exchange of medical supplies/equipment
Experience: 5 - 10 years
Most of my experience is about customer service, specifically in healthcare industry. I have a total of 6 years solid experience for healthcare
Experience: 2 - 5 years
I have experienced in dental claims, insurance, dental benefits, coordination of benefits. I used to work with dental offices about claims accross united states in BPO Setting.
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 2 - 5 years
I used to handle people in our team, giving them advised or feedback on what they need to improve when it comes to customer service. Our goal is to satisfy the needs of our customers without compensating the rules of our company
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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