Hi there! My name is
service professional with 4 years of experience. During this time, I have
gained valuable skills and knowledge that have enabled me to provide excellent
service to customers.
For the past 3 years, I have worked for a travel account
where I booked reservations for guests, modified and cancelled reservations,
and provided assistance with their travel plans. I am familiar with the ins and
outs of the travel industry and understand the importance of providing
exceptional customer service.
In addition to my travel experience, I have also worked for
Aetna, a leading American managed health care company. During my time with
Aetna, I gained a thorough understanding of the healthcare industry and the
services that the company provides. I have experience working with medical,
pharmaceutical, dental, behavioral health, long-term care, and disability
plans, primarily through employer-paid (fully or partly) insurance and benefit
programs, and through Medicare.
One of my greatest strengths is my excellent communication
skills. I am able to effectively communicate with customers, understand their
needs, and provide solutions in a timely manner. I am confident in my ability
to handle customer inquiries, complaints, and requests with professionalism and
efficiency.
If you are looking for a customer service professional who
is experienced, knowledgeable, and skilled, then I am the right candidate for
the job. Thank you for considering my profile, and I look forward to hearing
from you soon.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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