Executive Assistant | Dispatcher | CSR
As a highly skilled Executive Assistant and dedicated Plumbing/HVAC/Electric Lead Dispatcher/CSR, I bring a diverse range of experience in both administrative support and hands-on operational roles. With a strong background in Service Titan and years of experience managing fast-paced environments, I excel in coordinating schedules, dispatching technicians, handling client communication, and ensuring smooth operations for dynamic teams.
Throughout my career, I’ve been committed to delivering high-quality service while maintaining efficiency, accuracy, and professionalism. Whether managing executive calendars, providing exceptional customer support, or optimizing dispatch processes, my adaptability and problem-solving abilities help me thrive in fast-changing environments.
I am passionate about leveraging technology and my diverse skill set to contribute to a forward-thinking company that values innovation, collaboration, and growth. I'm seeking a fully remote opportunity where I can continue to add value and drive success for both the team and clients.
Executive Assistant Skills:Calendar ManagementTravel CoordinationProject ManagementExecutive SupportMeeting CoordinationOffice AdministrationData Entry & Database ManagementConfidentiality & DiscretionTime ManagementWritten & Verbal Communication
Plumbing/HVAC/Electric Lead Dispatcher/CSR Skills:Service Titan ExpertiseDispatching & SchedulingCustomer Service ExcellenceProblem-Solving & TroubleshootingTechnician Efficiency ManagementBidding & Quote ManagementJob PrioritizationAppointment CoordinationRoute OptimizationVendor & Client Communication
General Skills:Remote Work EfficiencyMultitaskingAdaptabilityTeam CollaborationConflict ResolutionAttention to DetailProcess ImprovementData Analysis & ReportingTechnical SupportMicrosoft Excel & Google Sheets
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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