Sheryl

General VA/ Customer Support/ Call Quality Specialist

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates Degree Holder

Last Active

December 7th, 2023 (373 days ago)

Member Since

April 28th, 2014

Profile Description

Experienced Virtual Assistant, Customer Service Expert, and Call Quality Assurance Specialist with a proven track record in delivering exceptional service. Skilled in providing administrative support, managing emails, scheduling appointments, and coordinating tasks effectively as a Virtual Assistant. Adept at engaging with customers in a friendly and empathetic manner, resolving issues promptly, and building strong relationships. Experienced in conducting call evaluations, providing constructive feedback, and implementing training programs to ensure high-quality customer support. A proactive and detail-oriented professional committed to delivering outstanding results. Ready to bring a diverse skill set and a passion for excellence to contribute to the success of your organization.

Top Skills

Experience: 5 - 10 years

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Basic Information

Age
39
Gender
Female
Website
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Address
Muntinlupa, Manila
Tests Taken
IQ
Score:  105
DISC
Dominance: 28
Influence: 10
Steadiness: 33
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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