EXPERIENCED - Virtual Assistant / Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Senior High School Diploma

Last Active

May 8th, 2024 (yesterday)

Member Since

December 29th, 2020

Profile Description

EXPERIENCED - Appointment Setter / Customer Service Representative / Chat and E-mail Support / Manager with fluent English Communication Skills


[ ABOUT ME ]
Worked as an email support for an global online shopping platform. Chat support for a flower company. Virtual Assistant / Appointment Setter for a cleaning service company.

[ SKILLS ]
• Can assist with orders, account questions, billing (refunds), cancelations, and other queries.
• Can fluently speak or talk to customers via phone, email, or social media on the services offered by the company.
• Can compose e-mails for customers with their concerns.
• Can make invoices and estimates, sent to customers, follow up for payments and etc.
• Can assist customers with placement of orders, refunds, returns, exchanges, appointment setting, appointment reminders, reschedule requests, appointment cancelation.
• Can create presentable social media posts for more engagement.
• Can manage social media account and reply to inquiries in a timely manner.
• Can take payment information and other pertinent information such as addresses, phone numbers, and take note of their requests.
• Can use microsoft excel or google sheets, word or docs and other Microsoft software.
• Can make, take and handle service recalls.

[ ASSETS ]
• Fluency in English (both oral and written)
• Ability to work under pressure to tightly controlled deadlines
• Advanced Microsoft Office skills and computer literacy in general
• Willingness to work in a team
• Professional verbal and written communication skills
• Problem-solving ability
• Ability to adapt to different demands
• Resilience and excellent time management.
• With own PC, tablet, chrombook, laptop and stable internet connection.
• With 2 internet provider
• Powerbank
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TO WORK WITH ME, please contact:
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