Maricel

Customer Support VA

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Overview

Looking for full-time work (8 hours/day)

at $5.02/hour ($960.00/month)

High school diploma

Last Active

June 3rd, 2026 (9 days ago)

Member Since

December 19th, 2020

Profile Description

Looking for a RELIABLE Virtual Assistant and Customer Support professional?

Look no further! I’m here to deliver reliable, top-quality assistance for your business needs.
- Excellent English Communication
- Reliability and Consistency
- Proactive and Resourceful
- Cultural Adaptability
- Tech-Savviness

With 3 years of professional experience in customer service, I help businesses build stronger client relationships.

A MULTITASKING NINJA WHO WEARS MANY HATS (AND MAKES THEM ALL LOOK GOOD)
Working on different tasks has developed my versatility and efficiency in supporting clients’ needs. May it be complaint resolution, retention, refunds, cancellation processing and sales. You name it! *wink*

CUSTOMER SUPPORT
I provide friendly, efficient, and reliable customer support through calls, emails, and chat. I make sure every customer feels heard, valued, and satisfied — representing your business with professionalism and care.

CALENDAR AND INBOX MANAGEMENT
I organize your schedule, emails, and meetings so you can focus on what matters most. From managing your inbox to coordinating time zones, I make sure your day runs efficiently.

SOCIAL MEDIA AND CONTENT MANAGEMENT
I handle your social media presence by planning, creating, and scheduling posts that reflect your brand. I help boost engagement, maintain consistency, and keep your online presence active and professional.

CHARGEBACKS
I manage disputed transactions with care and precision — reviewing claims, gathering proof, and coordinating with payment providers to protect your revenue and maintain strong client relationships.

APPOINTMENT SETTING
I help businesses stay organized by managing calls, messages, and leads — making sure every appointment is scheduled accurately and on time. I handle follow-ups and keep your calendar running smoothly.

Let’s Work Together
Whether you need help managing customers, organizing your day, or keeping your business running smoothly, I’m here to make your life easier. I take pride in being reliable, detail-oriented, and adaptable to your needs. Let’s connect and discuss how I can help you save time and deliver great results for your business!

Top Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Santa Rosa City, Laguna
Tests Taken
IQ
Score:  135
DISC
Dominance: 46
Influence: 15
Steadiness: 17
Compliance: 22
English
C1(Advanced)
Government ID
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