Network Engineer

Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

December 16th, 2020

Profile Description

•
Commissioned 17 MX960 Juniper Routers for the IPOE CGNAT Hardware Upgrade Project, for the additional capacity of the client's Broadband network services.
•
Commissioned 20 MX960 Juniper Routers for the BNG/CGNAT Hardware Upgrade project, ensuring they meet the necessary performance and reliability requirements.
•
Acted as an SME for Globe's APN DNS, IMS DNS, BNG/CGNAT, and IPOE CGNAT while being involved in continuous support activities and relationships with customers and vendors, ensuring the delivery of support according to the service level agreement.
•
Participated in project development work for the Network and System infrastructure business solutions
•
Manage and implement the project setup of the customer service request.
•
Create and implement test plans and acceptance procedures.
•
Understanding the product/offer value proposition and ability to operationalize it for customers and customer teams.
•
Carry out maintenance, troubleshooting activities, analysis, and calibration of test systems, fixtures, equipment, and software.
•
Manage and support tickets of customer-related issues regarding their subscriber accounts and plans
•
Troubleshoot raised tickets issued by the client regarding traffic degradation, DDoS attacks, and alarms generated on the edge routers of the client
•
Create and maintain clear documentation and change control of system config, processes, and handoff
•
Worked with other SMEs to troubleshoot, resolve, perform RCA, and document support tickets and configuration issues