Matilda

Cold Caller Virtual Assistant/Customer Support/Appointment

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Overview

Looking for full-time work (8 hours/day)

at $4.12/hour ($800.00/month)

Senior High School Diploma

Last Active

June 3rd, 2026 (yesterday)

Member Since

December 11th, 2020

Profile Description

I am a dedicated and reliable Virtual Administrative Assistant with over 4 years of experience supporting US-based companies in outbound and inbound calling, appointment setting, customer support, and administrative operations. I specialize in cold calling, email and chat management, CRM administration, client scheduling, and Accounts Receivable (AR) collections, helping businesses maintain strong client relationships and efficient operations.
I have hands-on experience in administrative and AR tasks, including invoice tracking, payment follow-ups, collections coordination, processing eChecks and credits, account reconciliation, data entry, calendar management, and workflow organization. I am adaptable, tech-savvy, and consistent in delivering high-quality results with minimal supervision.
I am proficient in tools such as GoHighLevel, CallTools, XenCall, JustCall, FlippingPro, Pathway CRM, Excel, and other productivity tools used to support daily operations.
I value reliability, accuracy, and clear communication, making me a dependable partner for part-time or full-time projects. My goal is to help businesses streamline administrative processes, improve collections performance, and provide excellent customer support so they can focus on growth.