I help eCommerce business owners with attending to their customer support needs
A well-rounded customer service representative who ensures and fulfills excellent service standards and maintain high customer satisfaction. I have knowledge of commonly-used concepts, practices and procedures within a call center environment. I make sure to follow instructions and pre-established guidelines to perform the functions of the job.
I believe that my solid customer service background and education will make me a very competitive candidate.
My skills include, but are not limited to:
Order, Shipping, Product Inquiries | Returns and Exchanges | Damaged / Missing / Lost Packages | Order taking / placement |
Discount Application - if applicable | Dispute / Chargebacks / Refunds | Order cancellation request | Order update assistance |Order Fulfillment |
Address validation | Order monitoring
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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