I have extensive experience providing administrative and virtual assistance, with a wide range of skills and knowledge, for e-commerce companies, marketing companies, and professionals.
In my previous projects, I have handled diverse tasks such as customer support, e-commerce operations, data entry,
In addition, I have valuable experience working as a work-at-home special agent for kgb (Knowledge Generation Bureau). Furthermore, I have contributed as a warehouse supervisor for a local
major merchandising company and I have taken job orders as a contractor for a furniture importer and dealer.
I have acquired skills in using various online platforms and programs, including Practice Fusion (EHR), Insightly, Quickbooks, Full Slate, FTP, Evernote, Mail Chimp, WuFoo, Shopify, and Amazon Seller Central. Additionally, I am highly skilled in MS Word, MS Excel, MS PowerPoint, Google Drive, Google Docs, Google Spreadsheet, Movie Maker, and Photoshop.
As a self-starter, I excel at adapting to new processes and procedures, and I am always eager to learn and seek assistance when needed. I am actively seeking a long-term working relationship where I can leverage and share my knowledge and skills.
Experience: 5 - 10 years
I have used Shopify. Some of the tasks I've done include the creation of orders, refunds, cancellations, updating stocks, integrating inventory to fulfillment centers (Amazon & Deliverr), updating information on product pages, sending invoices, responding to chargebacks, assessing risk for fraud orders, creating new pages, creating discount codes, and modifying orders,
Experience: 2 - 5 years
Worked as a customer service supervisor, overseeing and advising team members in resolving escalated concerns. Familiar with Zendesk, Helpcout, Enchant, Messenger, and JustCall platforms.
Experience: Less than 6 months
Experience: 5 - 10 years
I have experience working as a warehouse supervisor, where I managed the dispatch and logistics of packages and orders entering and leaving the warehouse. During my time at an e-commerce company, I collaborated with the logistics team to oversee stock and coordinate order deliveries. I also communicated with couriers to address any delivery issues with orders or packages.
Experience: 5 - 10 years
Worked for companies and clients handling admin data processing and utilizing programs and platforms including MS Excel, MS Word, AdWords, CRMs (SalesForce, Insightly, Nimble), WordPress, Shopify, and online forms to name a few.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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