Customer/Technical Service Associate, Date Entry Analyst

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Associates degree

Last Active

May 3rd, 2024 (3 days ago)

Member Since

November 23rd, 2020

Profile Description

 My background includes service as a customer service associate within both customer service support and technical support environments in a call-center. I am currently working as a Subject Matter Expert (SME)/Floor Support, supporting a Comcast technical/sales team. My primary responsibility would go around supporting, developing group of employees while maintaining phone skills.Before, I worked as a Primary Support in one of the biggest retail company (Best Buy). In this position, I demonstrated the ability to resolve a variety of issues and complaints (such as damage and late orders, request to return and exchange, product technical issues and billing disputes).I consistently met my call-volume goals, handling an average of 50 to 60 calls per day.I also bring the table strong computer proficiencies in data base applications and I can assure that you can get the satisfaction that you need for this job.
1. I can have it back to you on or before the scheduled time.2. I maintain high confidentiality of the documents. It will be protected with password. It will be deleted once it is submitted successfully.3. I am flexible and focused when it comes to work. 
As of the Upgrade to see actual infont, I am working as a Senior Support Associate in Kantata in which we troubleshoot and support issues with is related to integration (data's from different softwares like Salesforce, Netsuite, Jira & Etc).