Highly skilled Virtual Assistant and Administrative Support professional with over 7 years of experience in BPO and freelance roles. Adept at streamlining operations, managing schedules, handling client communications, and ensuring accuracy in back-office tasks. Proven expertise in customer service, account management, problem resolution, and escalation handling across industries including financial services, retail, and social media support. Proficient in a wide range of digital tools and platforms to optimize workflow, enhance team collaboration, and deliver exceptional client support. Known for multitasking efficiency, strong organizational skills, and a proactive approach to challenges.
Here are what I can offer, but are not limited to:
?Customer Service
?Social Media Management
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?Char support
?Data Mining/ Entry
?Admin Task
Tools that I am familiar with, but not limited to:
?Google Sheets
?Google Docs
?Microsoft Word
?ZenDesk
?
?Trello
?Slack
?Hubstaff
?Linkedin
?
?Canva
I am excited to be part of your Team.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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