Rica

Customer Support Specialist | Technical Support | Case Management | Administrati

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($773.38/month)

High school diploma

Last Active

July 9th, 2026 (15 days ago)

Member Since

November 22nd, 2020

Profile Description

Customer Support Specialist with 3 years of experience supporting US-based customers through inbound calls, email, case management, and technical support. Experienced in handling 100+ customer interactions daily while maintaining accurate CRM documentation and delivering professional, customer-focused service.

I'm skilled in resolving customer concerns, documenting interactions, following up with customers, and working in fast-paced environments. I have experience using Google Workspace, Microsoft Office, and have completed Zendesk customer service training. I'm also comfortable learning new CRM systems and tools quickly.

If you're looking for someone dependable, detail-oriented, and committed to providing excellent customer support, I'd love the opportunity to help your business and your customers.