Kelly

Executive Virtual Assistant/ E-commerce / Customer Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.85/hour ($1,120.00/month)

B.S in Social Work

Last Active

July 14th, 2023 (1064 days ago)

Member Since

March 25th, 2014

Profile Description

Skills set:
• MS Office efficient
• Competent working/interaction skills
• Fast typist (53wmp)
• Good comprehension skills
• Time savvy
• English proficient
• Excellent researching skills
• Minor knowledge in basic coding
Experience:
• Site Representative
• E-book writer
• Data entry
• Virtual Assistant
• Social Network Accounts Manager
• Transcription

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Proven track record delivering exceptional customer assistance and ensuring high satisfaction. Promptly addressed inquiries, resolved issues, and handled escalations with efficiency and professionalism. Proficient in CRM systems for accurate record-keeping and issue tracking. Strong communication skills demonstrated through clear verbal and written responses. Effective problem-solving abilities to address customer needs and meet service level agreements.

Real Estate » Short Term Rentals

Experience: 1 - 2 years

Strong background in customer support for Airbnb, listing rentals on VRBO and Booking.com, and lead generation through Furnished Finder, I bring comprehensive expertise in the short-term rental industry