Hi, I’m Mayra, a dedicated Customer Service and Sales Specialist with over 5 years of experience supporting businesses through inbound/outbound calls, appointment setting, and lead generation.
I’ve handled high-volume calls (80+ per day) with a strong focus on building rapport, qualifying leads, and converting prospects into appointments. I consistently maintain high customer satisfaction and have been promoted to Trainer, where I coached new hires and helped improve team performance.
Here’s what I can help you with:
-Customer Support
-Appointment Setting & Cold Calling
-Lead Generation & Qualification
- CRM Management (HubSpot, Freshdesk, Zoiper, 3CX, ZoomInfo)
-Handling objections and closing conversations professionally
I’m reliable, detail-oriented, and committed to delivering results. If you’re looking for someone who can communicate well, follow instructions, and help grow your business. I’d love to work with you!
I’m available for full-time or part-time work and can start immediately.
Experience: 6 months - 1 year
Provided real-time chat support to customers, resolving inquiries, processing requests, and ensuring a smooth and positive customer experience through clear and timely communication.
Experience: 2 - 5 years
Handled inbound and outbound customer calls, assisting with inquiries, resolving issues, and providing accurate solutions while maintaining a professional and friendly approach.
Experience: 2 - 5 years
Provided high-quality customer support via phone, email, and chat, assisting with order inquiries, refunds, and issue resolution. Maintained high customer satisfaction by delivering clear communication, empathy, and timely solutions.
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