Shiela

Medical Customer Service | Inbound & Outbound Call Support

90 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 28th, 2026 (12 days ago)

Member Since

November 15th, 2020

Profile Description

Hi! This is Shiela.

I have experience working in a call center, including a healthcare account with Cigna. I handled calls from doctors asking about their patients’ insurance and explained coverage and benefits clearly.

I also worked as a collection specialist with Credit One Bank, where I made outbound calls, followed up on past-due accounts, and helped customers pay off their balance.

I’m comfortable handling a high number of calls, speaking with different types of people, and scheduling appointments. I always try to be clear, patient, and professional on every call.

I have a reliable internet connection, backup internet and power, and a quiet workspace. I’m ready to start and open to new opportunities.

Top Skills

Customer Support

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Other Skills

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Experience: Less than 6 months

Marketing » Email Marketing

Marketing » Social Media Management » Facebook marketing

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: Less than 6 months

Real Estate » Appointment Setting

Real Estate » Lead Generation

Experience: Less than 6 months

Design » Logo Design

Office and Administration » Transcription

Office and Administration » Translation

Experience: Less than 6 months

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Basic Information

Age
33
Gender
Female
Website
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Address
Arayat, Pampanga
Tests Taken
IQ
Score:  120
DISC
Dominance: 24%
Influence: 17%
Steadiness: 47%
Compliance: 11%
English
C2(Advanced/Mastery)
Government ID
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