Jonathan

CS Support / Dispatch / VA Admin / Remote

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Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($728.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

October 29th, 2020

Profile Description

Operations and Customer Service Professional with 18+ years of experience supporting global
clients across dispatch, real estate, e-commerce, compliance, and customer support. Proven
track record in managing scheduling, dispatch operations, and end-to-end service coordination
in fast-paced, remote environments.
Skilled in handling high-volume phone, chat, and email support while coordinating bookings,
optimizing schedules, and dispatching drivers and technicians to ensure timely and efficient
service delivery. Strong ability to resolve issues proactively, minimize delays, and maintain high
customer satisfaction.
Experienced in using CRM systems, ticketing platforms, and productivity tools to manage
workflows, track job progress, and ensure accurate documentation and compliance. Highly
organized, detail-oriented, and adaptable, with a strong focus on operational efficiency and team
coordination in remote settings.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Customer Support » Content Management

Customer Support » Sales Support

Experience: Less than 6 months

Office and Administration » Data Entry

Marketing » Telemarketing

Experience: Less than 6 months

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bayombong, Nueva Vizcaya

Tests Taken: IQ
Score: 108: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”