Insurance Virtual Assistant | Policy Processing | Claims Support | Customer Serv

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

July 7th, 2026 (12 days ago)

Member Since

October 29th, 2020

Profile Description

I am a results-driven Virtual Assistant with over 10 years of experience supporting businesses in insurance, technical support, and sales. I specialize in administrative support, customer service, and data management, helping business owners streamline operations and improve customer satisfaction.

In the insurance industry, I handle end-to-end processes including preparing quotations for home, flood, and umbrella policies, processing endorsements, managing billing and payments, and coordinating with clients, carriers, and mortgage companies. I am experienced in handling high-volume inbound and outbound calls while maintaining professionalism and accuracy.

With a background in technical support, I assist customers with troubleshooting, billing concerns, email setup, and scheduling technician appointments. My sales experience has also equipped me with strong communication and relationship-building skills, allowing me to support lead follow-ups, upselling, and customer retention.

What I can do for you:

Customer support (phone, email, chat)
Insurance processing (quotes, endorsements, billing)
CRM management and data entry
Appointment setting and calendar management
Technical troubleshooting and support
Invoicing and payment processing
Lead follow-ups and sales support
Reporting and administrative tasks

I am highly organized, detail-oriented, and reliable. I work well independently and in remote teams, always ensuring tasks are completed efficiently and accurately.

I am ready to help your business grow and provide excellent support to your clients.