4fe d000482ddc 1b89

Virtual assistant/customer service

99 ID PROOF
Verified
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EXPECTED SALARY
Php 45,000.00/month
( $782 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $4.52 USD/hr )
EXPERIENCE OVERVIEW
customer service, outbound calls, admin tasks, Fraud analyst, property management virtual assistant , real estate virtual assistant
BASIC INFORMATION
Age:
39
Gender:
Female
Location:
Baguio, Benguet
Tests Taken:
IQ
Score:  135

DISC
Dominance:38
Influence:25
Steadiness:27
Compliance:11

English
 C1(Advanced)
Last Active:
September 23rd, 2022 (3 days ago)
Member Since:
October 27th, 2020
SKILL SUMMARY


Over 9 years of experience in the Call Center
Industry, handled Customer Service, Sales, Billing, Technical Support, Application
Specialist, Fraud Analyst, and   Data Entry Virtual Assistant - Property
Management, Lead Management,  and Real Estate
as a Virtual Assistant write listing agreement , write offers both for residential and commercial, I have knowledge in Property Management for HPA-
PATHLIGHT, Social Media, Real Estate, and some CRM integrations other than
that, I have been in the call center industry for more than 9 years assisting
both US and AU markets. I have handled Data Entry, General Customer Service,
Billing, Technical Support, Mediation Support, Sales Representative, Financial
Associate, and Fraud Analyst with JP MORGAN CHASE BANK this experience has
taught me a great deal about drafting reports and data trends. I have
developed strong problem-solving skills honed my ability in managing admin
tasks which include data management, setting up calendars, training, and attention
to details.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Personal Assistant
  • Research
  • Speaking

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 10 years of experience as a CSR for US account

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 9 years of experience

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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