Overview
Looking for full-time work (8 hours/day)
at $5.68/hour ($1,000.00/month)
BS Psychology Graduate
Last Active
February 17th, 2024 (380 days ago)
Member Since
February 17th, 2014
Profile Description
I've been working with the call center industry for almost 10 years.
I've handled a tech account that supports troubleshooting internet connections.
I'm presently working as an escalation specialist, like a subject matter expert, supporting inquiries of reps so as taking escalation calls including forwarding cases (tickets) to our onshore team.
Top Skills
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Has been handling, responding and creating email to communicate with customers.
Customer Support » Chat Support
Experience: 2 - 5 years
experienced communicating with customers thru chat for assistance
Customer Support » Technical Support
Experience: 1 - 2 years
experienced troubleshooting, setting up, computer network ir routers
Office and Administration » Microsoft Excel
Experience: 10+ years
Basic to intermediate Excel functions and formulas. Can do reports
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Experienced QA sales validation to confirm if reps are compliant in securing their sale.
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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