Need a reliable partner to keep your operations organized, your data accurate, and your projects moving on time? I bring 10+ years of experience in workforce planning, resource management, and administrative support across global teams—plus strong skills in data analysis, documentation, and Canva design.
How I Can Help You:
• Strategic Operations & Admin Support •
You focus on strategy—I’ll handle the day-to-day execution. I support planning, documenting processes, preparing reports, and keeping operations running smoothly so your team can stay focused on priorities.
• Project & Task Coordination •
Juggling timelines, stakeholders, and deliverables is what I do best. I track tasks, follow up on action items, maintain project trackers, and coordinate with teams to make sure projects stay on schedule and aligned with your goals.
• Data Management & Reporting •
I turn raw numbers into clear, actionable insights. Using Excel, Google Sheets, and Power BI, I build and maintain trackers, dashboards, and reports that help you monitor performance, resources, and KPIs quickly and accurately.
• Workforce & Resource Planning •
With years in Workforce Management and Resource Planning, I’m experienced in matching capacity with demand, managing schedules, and supporting decision-making for staffing and resourcing across multiple teams and locations.
• Canva & Creative Support •
Need clean, professional visuals for presentations, internal documents, or simple marketing materials? I create on-brand slide decks, certificates, infographics, menus, and basic social media graphics using Canva.
• Client, Vendor & Team Support •
From BPO operations to consulting and freelance work, I’m used to working with international stakeholders. I communicate clearly, manage expectations, and support strong relationships between clients, vendors, and internal teams.
TOOLS / APPS I USE
• Office & Productivity •
- Microsoft Office (Excel, Word, PowerPoint)
- Google Workspace (Docs, Sheets, Slides, Drive)
- MS Outlook
• Data & Analytics •
- Excel (advanced formulas, reports, trackers)
- Google Sheets
- Power BI
- Oracle Analytics
• Design & Content •
- Canva
- CapCut
- Basic Photoshop
- Simple video editing & short-form content
• Communication & Collaboration •
- Slack
- Notion
- Zoom / MS Teams
- Various CRM and ticketing tools
My Experience in a Nutshell
>10+ years in corporate roles: Customer Service, Workforce Management (Real-Time, Traffic, Scheduling), and Resource Planning
> Managed complex staffing schedules and real-time operations for large teams across multiple sites and time zones
> Created weekly and monthly performance reports and presented insights to clients and leadership
> Resource Planning Analyst in a global consulting/engineering firm, supporting UK stakeholders with reporting, data integrity, and resourcing decisions
> Part-time Admin Assistant on Upwork for a small US law firm: Excel-to-PDF formatting, document preparation, and Canva-based certificate creation
> Menu Transcriber for WoFlow: high-accuracy data entry and quality checks for US restaurant menus
What It’s Like Working With Me:
Managers and clients describe me as detail-oriented, reliable, and proactive. I care about clean data, clear communication, and smooth operations. My goal is to be the person you can trust to keep things organized, anticipate needs, and deliver high-quality work with minimal supervision.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 10+ years
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.