Joan

General Virtual Assistant|Content Edit WordPress Wix  HTML

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Overview

Looking for full-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelor of Science in Information Technology 

Last Active

January 7th, 2024 (109 days ago)

Member Since

October 12th, 2020

Profile Description

When it comes to Technical Support Works & Admin Task, Website Edit... I'm here to help You! And my purpose is to make Your project solve, deliver fast, help you with everything You need. Im open for rush work, just need to earn extra for my mom health care. 

IT Helpdesk Support | Website Design | WordPress | Wix | Virtual Assistant | Graphic Design | Video Editing | Virtual Assistant | Administrative Task

My Skills:

******Virtual Assistant / Administrative Task
-Transcribe Audio (Audio to Text/Word)
***Generate a transcript by Transcribing audio file (.wav, .mp4, .m4a, .mp3) Transcription (transcribing voicemail, video or audio, podcasts etc.)
-Using Microsoft Excel/ Word, Google Docs/Sheets
-converting PDF documents to MS Word
-Data entry
-Email Management
-File Management (organizing files using Dropbox, Google Drive, Onedrive etc)
-Schedule meetings (Zoom, MS Teams)
-Managing or Organizing Calendar
-Preparing Slideshows (Powerpoint Presentations)
-Research certain topics for blogposts, newsletters or others
-Manage your Blog (Basic WordPress Skills)
-Answering support tickets (with the use of Zendesk)



*Web Development
*WordPress & Wix
( Website Design / Development, Creating Web Pages, Speed optimization , Text Editing , Updating Data , Creating Graphics , All Image Editing/Manipulation Related Services , SEO )

*Administrative Task 
( expert using Microsoft Excel/ Word, Google Docs/Sheets, converting PDF documents to MS Word, Data entry, Email Management, Scheduling Meetings & Appointments, Managing Calendar, File management, Database Building, Creating Reports )

*Graphic Design
( Creating Logo / Banners / Infographic/ Poster/ Flyer/ Resume / Letter / Brochure/ Invitation / Party Invitation / News Letter / Bussiness Card / Animated Social Media / Book Cover , Photo Collage , PowerPoint Presentation , using Adobe Photoshop / Illustrator / InDesign, Canva, )

*Technical Support ( Computer Troubleshooting, Live Chat Support, Email Support, Phone Support, Active Directory, Network Issues, File Management )

*Photo Editing 
( Photo Collage, turns the raw image into a beautiful photo using Adobe Lightroom, SnapSeed, Photoshop )

*Video Editing
 ( edit raw footages, Slideshow Video, Blogging Video, Personal Videos, Presentation using Adobe Premiere, Filmora, Canva )


I'm a Technical Support with 5 years of experience providing phone, email and chat support for employees and customers across the company

I provide top quality support for various issues related to setting up
•internet connection
•anti virus software, email issues
•general hardware and software troubleshooting
•active directory and much more.

Efficient in implementing upgrades of software and have developed new support processes for quick communication of teams.

Experienced using
•Spiceworks (Ticket System).
•Wordpress in creating company site and other freelancing job
•Creating graphic design & presentations using Adobe , Canva , Filmora & Microsoft Products for the managers and boss to use in bidding, training and more.

Sometimes the company assigned me or gave me other task in different department
• HR - Assist employees regarding datas problem, organize files
• Training - Create Certificates, Assist Manager on Training , Create Presentations for Lecture
• Operation - Assist Manager , Colonel and Atty related to MS office
• Recruitment - Encode new hires on system , Check Submitted Requirements by applicants whether it is legal or fake, create and edit applicant ID for resume
Because of my flexibility and ability to get the work done fast.

New on this setup. Online Jobs.  I'm eager and open to learn to use any new tools that would get the job done well for you and your team. 


Top Skills

Design » Web Design & Page Layout

Web Programming » CMS » Wordpress

Web Programming » HTML

Other Skills

E-Commerce » Shopify

Design » Adobe » Photoshop

Video Editing

Website Builder » Wordpress » Woocommerce

Design » User Interface

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Age
28
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  135
DISC
Dominance: 43
Influence: 16
Steadiness: 14
Compliance: 27
English
C1(Advanced)
Uploaded ID
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