Hi Im Joan, I have years of experience as IT Helpdesk Support in Security and Law Firm Industry.
I have worked also in with different clients in International settings with different task as Website Editor (WIX, Shopify, Own Website, Data Entry), Graphics Editing, Document Formatting, Virtual Assistant etc..
I am currently looking for new projects remotely where I can apply my acquired skills from my work experiences.
As a new dedicated virtual assistant, I can specialize in providing individuals and organizations with efficient and thorough administrative support or any technical support and can be trained too.
Im results-oriented and adaptable IT Help Desk Support which demonstrates a strong work ethic and self-motivation, and excels in a fast-paced environment with experience in customer service, technical support, PC maintenance, and website graphic design.
What I can Offer:
IT Helpdesk Support | Website Design | WordPress | Wix | Virtual Assistant | Graphic Design | Video Editing | Virtual Assistant | Administrative Task
******Virtual Assistant / Administrative Task******
-Data entry
-Transcribe Audio (Audio to Text/Word)
-Generate a transcript by Transcribing audio file (.wav, .mp4, .m4a, .mp3) Transcription (transcribing voi
-Using Microsoft Excel/ Word, Google Docs/Sheets
-converting PDF documents to MS Word
-File Management (organizing files using Dropbox, Google Drive, Onedrive etc)
-Schedule meetings (Zoom, MS Teams)
-Managing or Organizing Calendar
-Preparing Slideshows (Powerpoint Presentations)
-Research certain topics for blogposts, newsletters or others
-Manage your Blog (Basic WordPress Skills)
-Answering support tickets (with the use of Zendesk)
******Web Development******
*WordPress & Wix
- Website Design / Development, Creating Web Pages, Speed optimization , Text Editing , Updating Data , Creating Graphics , All Image Editing/Manipulation Related Services , SEO , Data Entry
******Administrative Task ******
-expert using Microsoft Excel/ Word, Google Docs/Sheets, converting PDF documents to MS Word, Data entry, Scheduling Meetings & Appointments, Managing Calendar, File management, Database Building, Creating Reports )
******Graphic Design******
-Creating Logo / Banners / Infographic/ Poster/ Flyer/ Resume / Letter / Brochure/ Invitation / Party Invitation / News Letter / Bussiness Card / Animated Social Media / Book Cover , Photo Collage , PowerPoint Presentation , using Adobe Photoshop / Illustrator / InDesign, Canva, )
******Technical Support******
-Computer Troubleshooting, Live Chat Support,
******Photo Editing ******
-Photo Collage, turns the raw image into a beautiful photo using Adobe Lightroom, SnapSeed, Photoshop
******Video Editing******
-edit raw footages, Slideshow Video, Blogging Video, Personal Videos, Presentation using Adobe Premiere, Filmora, Canva )
******Legal Assistant ******
- Currently looking for training.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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