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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

BSBA

Last Active

June 27th, 2026 (yesterday)

Member Since

October 5th, 2020

Profile Description

I used to work as a front liner for a major telecommunication which looks for a potential client that will avail of their phone and internet services. After a few years of working there, I decide to be a VA as a customer service representative from various companies. I love to work and help a company handle customer service issues such as email, live chat, and social media accounts, responding to want their client's concerns and giving them the answer that they need in a timely manner.

My duties as a Customer Support Agent include but are not limited to.

* Respond to support tickets via email in a timely manner.
* Managing and processing tracking orders, refunds, and replacements.
* Documenting refunds and replacement ( why there is a need for a refund and replacement ).
* Engaging in posts and replying to vendors' social media accounts.
* If given additional instruction will gladly accept it.

I can easily get along with other members of the company and I can do things with minimal supervision since I have been a customer support agent for over 2 years now and have been an online sales associate for more than 5 years.