A+ Virtual Assistant | Operations Manager | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 16th, 2024 (4 days ago)

Member Since

October 3rd, 2020

Profile Description

* Frustrated with Disorganized Operating Procedure?
* Losing time, money and energy doing repetitive tasks?
* Inaccurate SOP?

Well, it's your lucky day! 
Here's how I solve you business needs

OPERATION MANAGEMENT
As an Operations Manager, My main role is to oversee and manage the daily operations of a company or organization. which includes;

-- Planning and coordinating operations, Managing resources, Identifying and resolving operational issues, Ensuring compliance, Monitoring and reporting, Collaborating with other departments and Developing and implementing operational policies.

ADMIN SERVICES 
My primary responsibility is to provide administrative support and ensure the smooth functioning of an organization.

-- Data Entry and File Organization, Web Research, Email Management, Answering phone calls and emails, Responding to customer inquiries and requests and General Admin Tasks.

CUSTOMER SERVICE
My key tasks here is to provide excellent assistance, support and communicate to customers, ensuring their satisfaction and resolving any issues they may have.

-- Handling complaints, Issues and concerns, Assisting customer in specific Inquiry, Resolving issues & conflicts and Maintaining detailed customer records.
 
LOGISTICS SPECIALIST
manage the movement and coordination of goods and materials throughout the supply chain.

-- Coordinating freight movement, Negotiating contracts and rates, Preparing and processing documents and invoices, Tracking and tracing shipments , Resolving issues and disputes and Developing and improving policies and procedures.

TOOLS
Operation Management ERP (SAP MM, SAP HANA, Salesforce, PRT)
Upgrade to see actual info, Slack, Upgrade to see actual info, Notion
Microsoft 365 (MS Teams, Powerpoint, Word, Excel, Outlook, OneDrive, OneNote
Google Suite (Gmail, Google Drive, Google Chat, Google Docs, etc.)
Chat GPT, Jasper.ai, NotionAI, Midjourney

P.S.
** If you're sold and think we're a good fit...
** Drop a personalized message and let me know...
** What time works best for you for a discovery call *wink* 

Love,
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