Collections and Retention Credit Repair Supervisor

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

September 28th, 2020

Profile Description

I’m a results-driven Collections and Retention Supervisor with a passion for building high-performing teams and delivering measurable results. With strong experience in collections, customer retention, and revenue recovery, I specialize in turning challenging customer interactions into opportunities to save accounts, strengthen relationships, and drive business growth.

Throughout my career, I’ve successfully led teams in achieving recovery and retention targets by combining data-driven strategies with strong coaching and development. I focus on empowering agents through continuous feedback, performance monitoring, and structured coaching sessions that improve productivity, customer experience, and overall team performance.

I am highly experienced in analyzing key performance metrics, identifying opportunities for process improvement, and implementing strategies that reduce delinquency while maintaining a positive and empathetic customer approach. My leadership style is hands-on, collaborative, and focused on accountability, growth, and results.

Known for my strong communication skills, proactive mindset, and ability to motivate teams, I thrive in fast-paced environments where performance, customer satisfaction, and operational excellence matter most.

I am always open to connecting with professionals and organizations looking to improve collections performance, retention strategies, and team leadership.