Claims Support Officer / Technical Chat Advisor / Data Entry Specialist / Customer

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Associates degree

Last Active

July 2nd, 2026 (17 days ago)

Member Since

September 27th, 2020

Profile Description

I am a highly experienced Customer Service and Technical Support Specialist with over 10 years of expertise in chat, email, and back-office support across diverse industries including insurance, banking, and technology. My career highlights include advancing from frontline support to Tier 2 Claims Support Officer at QBE Philippines, where I managed escalated cases, processed complex documents, and ensured compliance with service-level agreements.

My background also includes extensive experience in technical troubleshooting for mobile, tablet, and desktop devices, billing support, and quality analysis. I am skilled in handling sensitive client concerns with professionalism, empathy, and accuracy. With proven strengths in analytics, problem-solving, time management, and team collaboration, I consistently deliver efficient solutions and excellent customer experiences.

I am adaptable, detail-oriented, and committed to continuous learning. Whether managing claims, resolving technical issues, or supporting administrative workflows, I bring a strong customer focus and a results-driven approach.

Key Skills:

Customer Service (Chat, Email, Phone)

Technical Troubleshooting (Mobile, Tablet, Desktop)

Claims & Document Management

Quality Analysis & Auditing

Administrative Support & Data Entry

Strong Communication & Problem-Solving

I am seeking opportunities where I can leverage my skills to provide reliable, professional, and client-focused support.