Results-driven IT Administrator with over 15 years of experience specializing in infrastructure health, operational security, and high-level technical support. A consistent top performer recognized for maintaining elite Customer Satisfaction (CSAT) scores and excellence in First Contact Resolution (FCR). Proven expert in root-cause analysis, with a track record of identifying long-term solutions for complex, escalated technical issues. A highly adaptable professional and rapid learner currently advancing technical competencies through CompTIA A+ and CCNA training to further enhance organizational cybersecurity and efficiency.
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.