Customer Support Specialist | Shopify VA | Email and Chat Support | Airbnb/Guest

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 16th, 2026 (yesterday)

Member Since

September 23rd, 2020

Profile Description

Cost-effective and Tech Savy
High-Quality Graphics & A-Grade Videos and Graphics
Time Zone & Data Security
Reliable & Keen to Details

Here are some reasons WHY you should HIRE ME:

Shopify VA Support
Keeping your store running smooth behind the scenes — order tracking, refunds, replacements, and customer inquiries handled with zero-error accuracy. My background in high-volume data encoding means nothing slips through the cracks, even during peak periods.
<8efe80624d780eba0c6493ec45140364>Email and Chat Support
Clear, professional, and fast — I've handled 100+ daily chats and email queues while maintaining high
customer satisfaction and strict SLA response times. Your customers get answers, not auto-reply energy.

Airbnb | Dispute & Escalation Handling
Tier-3 trained in fraud investigation, billing anomalies, and high-stress account disputes. If it involves a tense guest, a payment hold, or a "this charge isn't mine" situation — I've de-escalated worse, with receipts to prove it.

Quality Assurance Mindset
I've audited other people's work for accuracy and compliance, so I bring that same scrutiny to my own — your processes stay clean, your records stay tight.
Tools of the trade include Zendesk, Google Workspace, Asana, Trello, and Notion, ensuring nothing falls through the cracks on your end.

Let's work together!

Please send me a message or email me at ----------