Maria

Experienced Virtual Assistant & Customer Service Rep | Admin & Support Expert

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Overview

Looking for full-time work (8 hours/day)

at $4.22/hour ($816.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (12 days ago)

Member Since

September 22nd, 2020

Profile Description

Hey, I’m Beatriz! I’m a Customer Service Rep and Virtual Assistant with 9+ years of experience supporting global brands like Netflix, Audible, and Ally Auto Finance. I handle front-facing customer care and behind-the-scenes admin seamlessly. I'm a massive self-starter. If there’s a tool or workflow I don’t know yet, I will absolutely learn it on my own and pick it up incredibly fast.

What I bring to the table:

Support: Voice, chat, and email pro fluent in Salesforce, Zendesk, and Sprinklr.

Admin & Ops: Scheduling, email filtering, and data entry via Google Workspace and Trello.

Social Media: Quick graphics in Canva, content scheduling, and lead generation research.

I have a BA in Communication, zero phone anxiety, and the drive to dive right in with zero hand-holding. Let’s get to work!

Top Skills

Experience: Less than 6 months

I do basic graphic design using Canva.

Experience: 5 - 10 years

Experience: 6 months - 1 year

Reading, writing, and sending emails. Creating folders, creating filters to keep you organized.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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