Virtual Assistant/ Customer Care Manager

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

July 18th, 2026 (yesterday)

Member Since

September 17th, 2020

Profile Description

Top-Notch Customer Service Specialist | E-commerce & Dropshipping ExpertI’m a dedicated customer service professional passionate about delivering exceptional support that builds lasting relationships. Whether via phone, live chat, or email, I ensure every customer feels valued, heard, and satisfied.With solid experience in e-commerce and dropshipping, I understand the fast-paced online retail environment and the importance of seamless communication to keep customers happy and businesses thriving.I’m skilled in:
? Handling orders, returns, and refunds with care
???? Managing shipping and tracking issues
???? Using platforms like Shopify
?Resolving problems fast to keep customers happy???? Working independently or as part of your team
I’ve also been an SME (Subject Matter Expert) in customer service, providing guidance and training to ensure high-quality support.What I bring to your team:
???? Friendly, professional, and timely communication across multiple channels???? Expertise handling order inquiries, returns, refunds, and shipping issues
???? Deep understanding of dropshipping workflows, platforms, and customer expectations
????? Proactive problem-solving to turn challenges into positive customer experiences???? Strong ability to work independently or collaboratively to meet your business goals
If you want a reliable customer service specialist who knows e-commerce inside out and genuinely cares about your customers, let’s connect!