I wish to apply to a job that is related to my current job. I am a Customer Serv

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 15th, 2023 (486 days ago)

Member Since

December 6th, 2013

Profile Description

My background includes serving as a customer service/ technical support
representative within call-center environments. Most recently, I work on the customer service/ technical support department , where my responsibilities included handling customer billing inquiries, process payments and service restoration, enter work orders for new customers and upgrades for existing customers, and troubleshooting cable, internet, and phone services and scheduling appointments for tech visits.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications, internet, and cable television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.