10+ years. Three industries. One throughline — making operations work.
I've spent my career at the intersection of compliance, customer experience, and process engineering. I've onboarded 120+ companies onto national credit reporting systems, served as an FCRA subject matter expert, managed high-stakes dispute resolutions, and led teams through the kind of complexity most people avoid.
What I do well:
Build SOPs that actually get followed
Turn regulatory requirements into operational workflows
Lead teams that deliver — remotely, cross-functionally, under pressure
Spot the pattern before it becomes the problem
Currently at Boom Pay Inc. as Operations Team Leader. Open to conversations about FinTech, compliance operations, and roles where precision and leadership matter.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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