I have over 15 years of experience in customer support, operations, and administrative coordination, working across enterprise environments and directly with international clients. I have a strong background in managing customer communications, handling escalations, tracking service metrics, and supporting leadership with day-to-day operational tasks. Outside of my professional roles, I co-founded and currently operate a short-term rental hospitality business in Manila, where I manage guest experience, booking coordination, and social media content end-to-end. I work well in small, fast-moving teams, and I'm comfortable owning tasks independently without heavy supervision.
Experience: 10+ years
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