Customer Service/Virtual Assistant/Social Media Management

Overview

Looking for part-time work (5 hours/day)

at $5.89/hour ($713.16/month)

Bachelors degree

Last Active

July 14th, 2026 (9 days ago)

Member Since

August 27th, 2020

Profile Description

I am a dedicated and adaptable professional with over 10 years of combined experience in customer service, administrative assistance, social media management, and DM outreach. My background blends the discipline of BPO service, the flexibility of virtual assistance, and the creativity needed for digital branding. I bring a polished, organized, and people-centered approach to every role I take on.
I spent 5 years in BPO customer service, handling calls, emails, and chats for various accounts. This allowed me to develop strong communication skills, high empathy, and the ability to maintain excellent customer satisfaction even in high-pressure situations. I'm confident in resolving concerns professionally and representing a brand with consistency and clarity.
For the past 3 years, I have been working as a Virtual Assistant, helping business owners stay organized and productive. I?ve managed calendars, emails, CRMs, data, research, and other daily operational tasks. I?m reliable, self-managed, and comfortable working with different systems and workflows.
I also have 3 years of experience as a Social Media Manager, where I handled content planning, layout creation, scheduling, community engagement, and basic performance tracking. I?m able to maintain an aesthetic, clean, and cohesive brand presence across platforms.
In addition, I spent 2 years as a DM Setter, reaching out to leads, nurturing conversations, building rapport, and guiding them toward bookings or conversions. I?m comfortable following scripts, adapting to brand voice, or maintaining natural, flowing conversations.