Virtual Executive Assistant | SMM | CRM | Finance & Billing Expert | Account and

Accounting Skills Billing & Invoicing Accounts Receivable / Payable Payment Reconciliation QuickBooks / Xero (if applicable) Microsoft Excel (Pivot Tables, VLOOKUP, Reports) Data Analysis & Reporting

Account Management Client Communication & Support Social Media Management (Facebook, Instagram, TikTok) Canva (Design & Content Creation) CRM Tools (Asana, Hubspot, Zoho, Salesforce) Copywriting

General VA / Admin Skills Email Management Calendar Management (Google Calendar, Outlook) Data Entry & Organization Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Slides, Drive) Internet Research Customer Service (Email, Chat, Voice) Travel Planning & Booking

Facilitated end-to-end onboarding process for new hires (documents, orientation, tools setup). Prepared onboarding materials and welcome kits to ensure smooth employee integration. Coordinated with managers to align training schedules and job expectations. Assisted new employees with HR paperwork, company policies, and benefits enrollment. Conducted virtual orientations and walkthroughs for remote staff. Ensured compliance with company onboarding procedures and legal requirements. Monitored progress of new hires during probationary period and provided feedback support.

Managed executives’ calendars, scheduled meetings, and coordinated travel arrangements. Handled email inbox management, flagged priorities, and drafted professional correspondence. Organized and maintained digital files and confidential records. Prepared reports, presentations, and meeting minutes with high attention to detail. Coordinated between internal teams and external stakeholders to ensure smooth communication. Conducted research to support executive decision-making. Managed ad hoc projects and ensured timely completion of deliverables. Provided personal assistance tasks as needed while maintaining discretion. Tools & Software (Executive Assistance) Email & Calendar: Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides), Microsoft Outlook Project Management: Trello, Asana, ClickUp, Notion Communication: Slack, Microsoft Teams, Zoom, Google Meet Documentation: Microsoft Office Suite (Word, Excel, PowerPoint), Canva (for reports/presentations) Productivity: LastPass (password management), Fathom AI (meeting notes), Evernote