I am a dedicated and detail-oriented customer service professional with over 9 years of experience in the insurance and administrative support industry. My background includes 3 years of expertise in U.S. Dental Insurance, specializing in Verification of Benefits (VOB) and claims processing. I have also spent 2 years managing motor claims for an Australian client, followed by 3 years as a Policy Officer handling insurance documentation and policy management. Most recently, I worked as an Insurance Broker Admin for a New Zealand-based client, providing comprehensive administrative and client support.
I bring strong analytical skills, a customer-first mindset, and international experience across diverse insurance sectors. I am seeking online opportunities where I can apply my skills in customer service, insurance processing, and virtual support to deliver high-quality results.
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