Virtual Assistant with 12+ years of experience

*Customer Success & Operations Customer Onboarding & Training *Operations *Account management

A. Amazon FBA Manager experience *Responsible for responding to all reviews and seller feedback *Management and creation of Sponsored Ads: completed multiple trainings on this and improved her skills and effectiveness in ‘manual ads’, headline ads, and optimization. *Managed multiple Amazon Cases with Amazon Support: focused and effective follow-up until completion *Effective listing optimization: adjusted listings to optimize keywords and set in promotions for sales of multiples *Created labels for shipping from Manufacturer to Amazon: prepared shipments B. Manufacturer Management and Communication *Key contact for tracking Manufacturer’s orders, shipments and inventory *Inventory Management C. Facebook Page and Facebook Ads Manager *Efficient in runningeffective campaigns D. Inventory Management and Administration *Proficient in tracking the business, keyword performance and Email Append database

With an extensive 10+ years experience of supporting CEOs and Chief Managers across the Health Insurance, International Trade, and e-Commerce industries. I am highly organized, efficient, and able to deliver consistently high results in challenging work environments. Well-versed in the creation of internal communications and external professional documents and I am able to liaise with all levels of staff and clients.