8b0019 4904e00 9d 2cdd88f

IT & AV Technical Support

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 100,000.00/month
( $1,831 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $10.58 USD/hr )
EXPERIENCE OVERVIEW
An MSP Experienced, Remote Setup Experience, Field Support, L2-L4 Technical Support
BASIC INFORMATION
Age:
43
Gender:
Male
Location:
Dasmarinas City, Cavite
Tests Taken:
IQ
Score:  125

DISC
Dominance:
Influence:
Steadiness:
Compliance:0

Last Active:
August 9th, 2022 (4 days ago)
Member Since:
August 6th, 2020
SKILL SUMMARY

Tools and Apps:1. ConnectWise RMM (Continuum)2. Upgrade to see actual infotoTask4. Cyber Security: SentinelOne, Huntress, IronScales, DefensX5. Windows Servers:  AD, FS, RemoteApp, HyperV, Terminal and others6. Microsoft Office 365 Administration 7. Azure AD

-  MSP Experienced-  Tier 2 - Tier 4, Escalation-  IT Service Manager & Ticket Tool: ServiceNow - Commissioning and support for Network, Servers, Digital Signage, IPTV, HITV, HSIA, WIFI Hotspot, and Networks.-  Support Sales Team for technical requirements, proposal BOQ and solutions response to RFP.-  Review and study SLA / AMC.-  Attend preventive maintenance visit as per agreement.-  WIFI Hotspot implementation.-  Administer MS Windows Servers and Network Infrastructure.-  Configuring network switches. Analyze network traffic.-  Monitor all network and server activities.-  Install, configure, maintain & monitor all end-user hardware such as: PC, switches, printer etc.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Project Coordinator
  • Social Media Marketing
  • Facebook Ads
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 2 years experience as admin job

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

i have 10 years experience as an OFW with English Environment

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have 3+ years experience in social media marketing and FB Ads

SKILL RATING
  • Affiliate Marketing
  • Email Marketing
  • Facebook Marketing
  • LinkedIn Marketing
  • Mobile Marketing
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Recording Audio
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have 10 years experience in AV / IT Technical Support

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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